Privacy Policy for Fraxir

Last Updated: April 18, 2024

Introduction
a. Fraxir ("we," "us," or "our") is committed to protecting your privacy and handling your personal data responsibly.
b. This Data Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our platform and services.

Definition of Data
Data refers to any information that is collected, processed, stored, or transmitted in electronic or any other form. It includes, but is not limited to, personal information, such as names, addresses, email addresses, phone numbers, financial information, and any other information that can directly or indirectly identify an individual. Data may also include non-personal information, such as usage data, device information, cookies, and other tracking technologies, as well as any other information that is collected through the use of our services.

Personal Data Collection
a. We collect personal data that you provide to us voluntarily, such as during the registration process or when you use our platform and services.
b. The types of personal data we collect may include your name, email address, contact information, and any other information you choose to provide.

Purposes of Data Processing
a. We process your personal data for the following purposes:
i. Providing and improving our platform and services.
ii. Personalizing your user experience and delivering relevant content.
iii. Communicating with you regarding updates, features, and support.
iv. Analyzing and aggregating data for research, statistical, and business purposes.
b. We may also process your personal data to comply with legal obligations or protect our legitimate interests.

Data Sharing and Transfers
a. We may share your personal data with trusted third-party service providers who assist us in delivering our platform and services.
b. We require these third parties to adhere to appropriate privacy and security measures and use your personal data only for the purposes specified by Fraxir.
c. In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant third party, subject to privacy safeguards.

Marketing Communications
a. With your consent, we may send you marketing communications about our products, services, and promotional offers.
b. You can manage your communication preferences and opt-out of marketing emails through your account settings or by following the unsubscribe instructions provided in the emails.

Data Security and Confidentiality
a. We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
b. We use encryption, access controls, firewalls, and other security technologies to safeguard your personal data.
c. We restrict access to your personal data to authorized personnel who are bound by strict confidentiality obligations.

Data Retention
a. We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

b. The specific data retention periods for different types of data are as follows:

i. Personal Identifiable Information (PII): We will retain PII for a period determined by the applicable legal requirements or as necessary to fulfill the purposes for which it was collected. This may include retaining PII for a certain number of years after the termination of an account or the completion of a course, as stipulated by the applicable laws.

ii. Financial or Payment Information: Financial or payment information will be retained for the duration necessary to complete financial transactions, comply with accounting regulations, and address any potential chargebacks or disputes. The retention period may vary based on legal requirements and industry practices.

iii. Communication Records: Communication records, such as messages or discussion forum posts, will be retained for the duration of the course or for a limited time afterward to address any questions or concerns that may arise during or after the course.

iv. User Activity and Usage Data: User activity and usage data, such as logs or analytics data, will be retained for a period necessary to analyze and improve the platform's functionality and user experience. The retention period will be determined based on the relevance of the data for these purposes, while considering any legal obligations or user expectations.

v. Backup and Disaster Recovery: Data backups will be retained for a reasonable period to facilitate disaster recovery and system restoration. The retention period for backups may be longer than the primary data retention period to ensure business continuity and data integrity.

c. We will delete or anonymize your personal data when it is no longer needed for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.


Your Rights and Choices
a. You have the right to access, rectify, and delete your personal data. You can also request restrictions on the processing of your personal data.
b. You can exercise your right to data portability and object to the processing of your personal data, subject to certain limitations under applicable laws.
c. To exercise your rights or seek clarification on data privacy matters, please contact us using the contact information provided in this policy.

International Data Transfers
a. Your personal data may be transferred to and processed in countries outside your country of residence.
b. We ensure that appropriate safeguards, such as Standard Contractual Clauses or other legal mechanisms, are in place to protect your personal data when it is transferred internationally.

Updates to the Data Privacy Policy
a. We may update this Data Privacy Policy from time to time to reflect changes in our data processing practices.
b. We will notify you of any material changes through appropriate channels or by other means, such as email, and seek your consent if required by applicable laws.

Contact Information
a. If you have any questions, concerns, or requests regarding our data privacy practices, please contact us at legal@fraxir.com.