Fraxir Dispute Resolution Procedures

Last Updated: April 18, 2024

a. Step 1: Initiation
Either party involved in the dispute may initiate mediation by notifying the other party and Fraxir's support team.
b. Step 2: Mediation Process
Fraxir will appoint a neutral mediator to facilitate the mediation process.
The mediator will work with the parties to identify the issues, encourage open communication, and assist in reaching a mutually acceptable resolution.
c. Step 3: Resolution
The parties will make good faith efforts to reach a resolution during mediation.
If a resolution is reached, the terms will be documented in a written agreement and signed by all parties.
If a resolution cannot be reached or if either party chooses to terminate mediation, the dispute will proceed to the next step.
a. Step 1: Initiation
If mediation fails to resolve the dispute, either party may initiate arbitration by providing written notice to the other party and Fraxir's support team.
b. Step 2: Arbitration Process
The arbitration will be conducted by a neutral arbitrator or a panel of arbitrators appointed by mutual agreement or according to the rules of a recognized arbitration institution.
The parties will present their case, and the arbitrator(s) will consider the evidence and arguments presented by both sides.
c. Step 3: Decision
The arbitrator(s) will render a binding decision, known as an award, based on the merits of the case and applicable laws.
The award will be final and enforceable, subject to limited rights of appeal as provided by law.
The parties will comply with the terms of the award.
a. Step 1: Initiation
If arbitration does not resolve the dispute or if the parties mutually agree to bypass arbitration, either party may initiate litigation by filing a lawsuit in a court of competent jurisdiction.
b. Step 2: Court Proceedings
The dispute will be resolved through the formal court process, including pleadings, discovery, motion practice, and trial.
The court will make a final decision based on the evidence and arguments presented by both parties.
c. Step 3: Judgment
The court's judgment will be binding and enforceable, subject to any rights of appeal as provided by law.

Cooperation and Good Faith
All parties involved in the dispute agree to cooperate in good faith throughout the dispute resolution process.
Parties will provide relevant information, attend meetings, and engage in negotiations or proceedings with the intention of reaching a fair resolution.